| Service | How to get it |
| Administrative systems | If you are a faculty or staff member who needs to access the university's administrative systems, contact your department head or manager. |
| Cable TV | If you are a faculty or staff member, use the Cable TV Request form to request cable TV. |
Course management system (CMS)  | If you are a faculty member, shells of each of your courses are automatically created within the CMS each semester. For more information, visit the eCourseware Faculty Support Portal. If you are a student, You can access online courses via the eCampus Student tab in the Spectrum Portal. |
| Data or wireless connection | If you are a faculty or staff member, use the Ethernet/Wireless Request form to request a data or wireless connection. |
| Data warehouse | Faculty and staff who are interested in using the data warehouse must first attend a training class. To sign up for a class, visit the Data Warehouse Access\Training Maintenance page. |
| Document imaging system (Matrix) | If you are a faculty or staff member who needs to access the university's document imaging system, contact your department head or manager. |
| E-mail | Access your e-mail via the web by logging into ummail.memphis.edu using your UUID and password. For more information about e-mail, check the e-mail section of AskTOM. |
| High performance computing | If you are a faculty member who is interested in using the high performance computing facilities, send an e-mail message to hpcadmins@memphis.edu. |
| Luminis Content Management System (LCMS) | If you are interested in using the LCMS to publish your department's website, send an e-mail message to Web Services. |
| Mobile laptop cart reservation | If you are a faculty member who is interested in reserving a mobile laptop, contact your Local Support Provider . |
| SmartCart reservation | If you are a faculty member who is interested in reserving a SmartCart, contact your Local Support Provider . |
| Smart classroom reservation | If you are a faculty member who is interested in reserving a Smart Classroom, contact the person in your department who is responsible for scheduling classrooms. |
| Spectrum portal | To use the Spectrum portal, visit spectrum.memphis.edu and log in using your UUID and password. |
| Telephone service | To receive telephone services, such as adding or moving extensions, adding or changing voicemail, or reporting trouble, visit the IT Helpdesk. |
| TigerLAN lab access | To use a computer in a TigerLAN lab, faculty, staff, and students can log in using a UUID and password. |
| UMdrive access | To use UMdrive, visit the UMdrive homepage and log in using your UUID and password. Officially-recognized university organizations such as fraternities, sororities, and clubs can also request UMdrive space. To do this, ask the organization's sponsor to write a letter requesting UMdrive space and take the letter to the Helpdesk office in room 124 of the Administration Building. |
| Universal userID (UUID) | If you are a new student, you should have been mailed a twenty-digit account code. Have this number handy and visit the iAM account initialization page. This page will walk you through the account setup process. If you are a new faculty or staff member, contact your Local Support Provider (LSP) for account setup. |
| Website hosting | Faculty, staff, students, and officially-recognized university organizations can host websites on UMdrive. See Setting up personal websites on UMdrive for more details. |
| Wireless access | Visit the ITD wireless page for more information concerning accessing the campus wireless nework. |
